Collection of Information
Nine Dots Marketing receives and stores survey information, information you enter on our web site or have provided to us in registration or administration processes.
No personal information is collected when you browse our website anonymously. Personally identifiable information such as name, and contact details (e-mail addresses) are only collected when you make an enquiry, place an order, book on a course or register to use our Client only section. All other information will be requested from you directly.
Information collected is kept for as long as it is needed to service your account and provide services and products requested by you. When your information is no longer needed for these purposes we will destroy or permanently render anonymous any information held about you.
Use and Disclosure of Information
The primary purpose in collecting information from you is to enable us to fulfill our business commitments to you in providing, assessments, training and consulting management services. We may use the information you provide to help improve the services we deliver to you, measure your interest in Nine Dots Marketing services, inform you of other Nine Dots Marketing products and services or to comply with requirements under the law.
We may share your information with other parties (such as trainers, suppliers, agents and business alliance partners) who provide various services to Nine Dots Marketing. These parties may be used to, amongst others, provide training, process data provided by you in the form of surveys, process orders, provide marketing support, provide IT support and services, provide services and products not available to Nine Dots Marketing, distribute, use or produce training materials, assess survey results, pass information to strategic partners or collect debts. Nine Dots Marketing does not permit these parties to use information about you for any other purpose than to perform the services that Nine Dots Marketing has instructed them to provide. Nine Dots Marketing will not, without your consent, disclose personal information for any purpose (a Secondary purpose) other than for the main purpose (Primary purpose) of fulfilling our business commitments to you, except where:
(a) it is required or authorised by law or for purposes of law enforcement and matters directly related to law enforcement or the prevention of unlawful activity;
(b) the Secondary Purpose is related to the primary purpose (or directly related when sensitive information is involved) and there is a reasonable expectation that we would use or disclose the information in the circumstances;
(c) Nine Dots Marketing reasonably believes it is necessary to prevent any serious and imminent threat to any person's life, health or safety or the public's health or safety. Nine Dots Marketing will not otherwise disclose your personal information to any other party without your consent.
Third Party Relationships
Storage and Security of Personal Information
Nine Dots Marketing will use all reasonable endeavours to ensure that you provide personal information in a secure environment and when the information is no, longer needed it will be destroyed or permanently rendered anonymous.
Where indicated by a lock (on the browser window), we protect the security of your information during transmission by using software, which encrypts information, you input. In conjunction with our key suppliers and agents, we operate secure data networks protected by an industry standard firewall and password protection system. We also take care to ensure that we have security measures in place to protect against the loss, misuse, unauthorised access, alteration, modification or disclosure of your user data under our control.
Notwithstanding the fact that we take all reasonable steps to protect your personal data including the use of encryption technology, we cannot guarantee the security of any data you disclose on-line. You can help us keep your personal information secure by ensuring that any password you use on our web site is kept strictly confidential, and by logging off when you have finished using a shared computer.
Nine Dots Marketing imposes strict rules on its employees who have access either to the databases that store your user information or to the servers that host our services and while we cannot guarantee that any unauthorised access, disclosure, loss, misuse or alteration to your data will not occur, we will take all reasonable steps to prevent such unfortunate occurrences. You accept the inherent security implications of dealing on-line over the Internet and will not hold Nine Dots Marketing or its agents or suppliers responsible for any breach of security.
Accessing and Changing Your Personal Information
Nine Dots Marketing attempts to ensure that all personal information collected and stored in its database systems is correct and accurate. If at any time you wish to change personal information that is incorrect or wish to have your personal information deleted, please contact through our web site.
If you're a Client you can correct your details by entering the Update Your Details section of the web site. If you are not a member you can send your request through our Contact Us section of the web site. Unless personal information is required for administrative or legal reasons we will take all reasonable steps to meet such requests at the earliest possible opportunity.
You also have the right to request access to your personal information at any time. All our staff will be able to assist you with such a request and this information will be forwarded to you within 5 working days.
For any privacy issues or concerns, contact;
Nine Dots Marketing Pty. Ltd.
P.O Box 681, Miranda, NSW 2228
Subject to obtaining your prior consent, Nine Dots Marketing may use your personal information for the purpose of providing you with special offers you may find of interest, important changes to the functionality or content of our web site, or information on new products or services to be offered by Nine Dots Marketing or our business partners. If you do not wish to receive this form of communication, please contact our office and we will make the change to our records. We will not charge you for giving effect to such a request and will take all reasonable steps to meet your request at the earliest possible opportunity.
Nine Dots Marketing will use all reasonable endeavours to protect and keep confidential any personally identifiable information in its possession in relation to its Members, subscribers or website visitors. If any confidential or personally identifiable information is accessed by a third party, whether by negligence or otherwise of Nine Dots Marketing, its agents, suppliers, contractors, related bodies corporate, affiliates or associated parties, to the extent permitted by law, Nine Dots Marketing is not liable for any loss, damage, costs, liability or other form of contribution.
We are constantly improving the Nine Dots Marketing website and the tools you can use to manage the data that you provide to us. Please refer to this page from time to time to see any new policies about the use of these new features.
Permission for communication
When you visit Nine Dots Marketing or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.